Legal Information

Last Updated:

We believe in transparency and being upfront about our business. Here's everything you need to know about our legal structure and compliance.

1. Company Information

Business Name: Truesaferetail
Website: truesaferetail.world
Registered Address:
81 Riccarton Road, Riccarton
Christchurch 8011, New Zealand

2. Contact Information

Phone: +64 28 429 9548
Email: managers@truesaferetail.world

3. Jurisdiction

Truesaferetail operates under the laws of New Zealand. All legal matters and disputes shall be governed by New Zealand law and subject to the exclusive jurisdiction of the New Zealand courts.

4. Regulatory Compliance

As a New Zealand business, we comply with all applicable local regulations, including:

  • Privacy Act 2020: Protecting your personal information and respecting your privacy rights
  • Consumer Guarantees Act 1993: Ensuring products meet acceptable quality standards
  • Fair Trading Act 1986: Honest advertising and fair business practices
  • Dietary Supplements Regulations: Compliance with Medsafe guidelines for dietary supplements
  • General Data Protection Regulation (GDPR): For our international customers in the EU

Quality Assurance: Our products are manufactured in facilities that comply with Good Manufacturing Practice (GMP) standards. We're committed to maintaining the highest quality standards.

5. Product Disclaimer

Important: The product BIO-FUSION ESSENTIALS is a dietary supplement and is not a medicinal product. It is sold without a prescription.

This product is not intended to diagnose, treat, cure, or prevent any disease. All results are individual and depend on the characteristics of the body. Consult with a healthcare professional before starting any new supplement regimen, especially if you have a medical condition or are taking medication.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Truesaferetail or its content suppliers and is protected by New Zealand and international copyright laws.

The trademark "BIO-FUSION ESSENTIALS" and "Truesaferetail" are the property of Truesaferetail. Unauthorized use of these trademarks is prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, Truesaferetail shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.

8. Website Availability

We strive to ensure our website is available 24/7, but we do not guarantee uninterrupted access. We reserve the right to suspend, withdraw, or restrict the availability of all or any part of our website for business or operational reasons.

9. External Links

Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of any third-party websites. The inclusion of any link does not imply endorsement by Truesaferetail.

10. Data Protection

We are committed to protecting your personal data in accordance with the Privacy Act 2020 (New Zealand) and the General Data Protection Regulation (GDPR). For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

11. Complaints and Dispute Resolution

We take complaints seriously and aim to resolve them quickly and fairly. If you have a complaint about our products or services, please contact us at managers@truesaferetail.world. We'll investigate and respond within 5 business days.

If you're not satisfied with our response, you can:

Our Commitment: We're committed to resolving issues fairly and in accordance with New Zealand consumer protection laws. We'd always prefer to sort things out directly with you first.

12. Updates to Legal Information

We may update this Legal Information page from time to time. We will notify you of any material changes by posting the updated information on this page and updating the "Last Updated" date.

13. Contact for Legal Matters

For legal inquiries or service of legal documents, please contact:

Truesaferetail
81 Riccarton Road, Riccarton
Christchurch 8011, New Zealand
Phone: +64 28 429 9548
Email: managers@truesaferetail.world